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Can a Web Presence serve your local clientele?
Beth Siess SIESServices - Web Consultant

Your initial reaction might be no, I don't need a website to pull in local trade. Lets examine exactly what it is costing you for traditional advertising. Or should I refer to what used to be the only advertising means.

Here is a Comparison of traditional advertising and internet advertising.

Traditional
  • Printed information outdate's quickly and is expensive to run new campaigns.
  • Postal mailings are costly
  • Building a referral list takes time

    Internet
  • Information is available to your customer 24/7
  • You can update information as it changes
  • Building new and repeat business through online campaigns is quick.

A Business web site designed and marketed for local trade could take your business to a new higher level, IF DONE RIGHT!

If you are planning to take your business online use these simple strategies to build local clientele.

  1. Provide high value content
    I cannot stress this enough. Most businesses are caught up in providing a list of everything they offer and are busy explaining why they are qualified. They fail to relate to their customer through benefiting their needs. Most site visitors will want to know exactly what you can do for them.

  2. Develop a Unique Selling Position
    Develop a branding statement that sets you apart from your competition. When running my wedding photography business I was often told that I was great at making people feel relaxed and was often referred to other in this manor. What a great compliment, I do offer a personal touch with my business whether it is photography or consulting. My mission statement is "I Personally Work with YOU on every aspect of Starting Your Business Online - Taking it One Step at a Time."

  3. Optimize your web pages
    You will want to optimize your web pages using a geographical area. More and more people are surfing the internet before they open the yellow pages. And when you consider how much you can spend on traditional yellow page advertising. Then a Yahoo submit of close to $399 a year doesn't seem so much after all.
    Through my site I offer several course on optimizing your site with targeted keywords, this is stuff you really need to research because you know your business best!

  4. Promote your website
    You website url should be published on every piece of literature you hand out. Business card, receipts, invoices, even your business vehicles. Don't forget special publicity campaigns to promote your website.

  5. Train yourself and your staff to promote your website
    It should be the last thing you mention when visiting with a customer. Take every opportunity to verbally point it out.

  6. Start a list of email addresses
    Don't hesitate to ask your customers directly for their e-mail address and let them know you will be sending them updates and news periodically. An opt-in ezine (email newsletter) is perfect way to keep in touch with your customers. (An opt-in ezine warrants a strategy of its own) You can see my web site for tutorials on building a list.

  7. Offer special Web-only discounts
    Give people a reason to go to your web site. This will encourage word of mouth advertising. Don't just put up an about us web site. Make it interesting for your customers, encourage repeat visits by updating information regularly. Enticing your competitor's customers to do business with you rather then with them.

Put your thinking cap on and brainstorm new and ingenious ways to inspire repeat visits and local word-of-mouth buzz.

The Net is a more powerful business-builder than an offline Yellow Pages ad, or any other single promotional tool at your disposal. Actually your site works well *with every other marketing method* you currently use. (including your yellow pages ad)

But's its only a matter of time before your local competitor does it as well. So get the most out of your web site by following a proven action plan.

I recommend reading the SBI Action Guide, you can get this free download from my site. It will explain every aspect of site building for today's market. Remember "Do It Right" when your are building your web site.

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web consultant, Beth Siess  ©SIES Services 2004
Teaching YOU how to Build Your Web Business
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